Does Florida Medicaid Cover Online Therapy?

If you have Florida Medicaid and you are considering therapy, you may be wondering whether seeing a therapist online is covered the same way as visiting an office. For most members, outpatient mental health services — including individual therapy provided through a secure video platform — are covered benefits when the provider is enrolled with Florida Medicaid or with your managed-care plan.

By the numbers

• Medicaid is the single largest payer for mental health services in the United States (Medicaid.gov).
• More than 4 million Floridians are enrolled in Florida Medicaid (Florida AHCA monthly enrollment reports).
• Nationally, 66.4 million people were enrolled in Medicaid as of May 2026 (KFF Medicaid Enrollment Tracker).

What Florida Medicaid generally covers

• Individual therapy with a licensed mental health professional, in person or through telehealth.
• Screenings and assessments for concerns like depression and anxiety.
• Group therapy in many cases, when it is part of your treatment.
• Psychiatric evaluation and medication management, when needed.

Many Medicaid members pay little or nothing out of pocket for covered behavioral health services. Some plans include small copays for certain services for some adults, so it is always worth confirming your specific benefits before starting — a good practice will help you do this before your first appointment.

How managed-care plans work

Most Florida Medicaid members receive their benefits through a managed-care plan rather than directly through the state. The name of your plan is printed on your Medicaid card and in your welcome letter. When you reach out to a therapist, share that plan name — it is the key detail needed to confirm your coverage and whether the provider is in your plan’s network.

Is telehealth therapy really covered?

Yes. Florida Medicaid covers many behavioral health services delivered by secure video, and telehealth has become a common way for members across the state to see a licensed therapist without traveling. Plans can set their own telehealth policies, which is why verifying your benefits ahead of time matters — so there are no surprises.

What to ask before you book

• Do you accept Florida Medicaid, and can you see Medicaid clients via telehealth anywhere in Florida?
• Do you work with my managed-care plan? (The name is on my Medicaid card.)
• Will I have any copay or out-of-pocket cost per session?
• Can you help me verify my benefits before my first session?

Online therapy with Florida Medicaid at Therapy Clips

Therapy Clips now accepts Florida Medicaid and offers secure virtual sessions statewide. Toni C. Gayle, LMHC, provides individual therapy for concerns including anxiety, depression, grief, life transitions, and trauma — all through a confidential telehealth platform you can use from home. You can learn more about coverage, superbills, and your Good Faith Estimate on our Insurance & Fees page.

Frequently asked questions